How to Redeem Codes in Genshin Impact Mobile: A Step-by-Step Guide

How to Redeem Codes in Genshin Impact Mobile
Genshin Impact, one of the most popular open-world RPGs, offers players a variety of in-game rewards through promo codes. These codes can be redeemed for items like Primogems, Mora, and other valuable resources. If you’re playing on mobile and wondering how to redeem these codes, you’re in the right place. This guide will walk you through the process step by step.
Step 1: Obtain a Valid Redeem Code
Before you can redeem a code, you need to have one. Codes are often released during events, livestreams, or as part of collaborations. You can find these codes on Genshin Impact’s official social media channels, forums, or through email newsletters. Make sure the code you have is valid and not expired, as expired codes won’t work.
Step 2: Log In to Your Account
To redeem a code, you must be logged in to your Genshin Impact account. If you’re playing on mobile, ensure that you’re logged in with your Hoyoverse account. If you don’t have one, you’ll need to create it by going to the Hoyoverse website or through the in-game settings.
Step 3: Access the Redeem Code Page

Open Genshin Impact on your mobile device.
Tap on the Paimon menu (the icon in the top-left corner of the screen).
Select the “Settings” option from the menu.
Scroll down to the “Account” section and tap on “Redeem Code.”

Step 4: Enter the Redeem Code
Once you’re on the redeem code page:

Enter the promo code in the text box provided. Make sure to type it exactly as it appears, including any uppercase letters or special characters.
Tap the “Redeem” button to submit the code.

Step 5: Claim Your Rewards
After successfully redeeming the code, your rewards will be sent to your in-game mailbox. To access them:

Return to the main game screen.
Open the in-game mail by going to the Paimon menu and selecting “Mail.”
Claim your rewards from the mail.

Tips and Tricks

Codes are region-specific: Some codes are only valid for specific server regions. Make sure the code you’re trying to redeem is valid for your region.
Codes have expiration dates: Don’t wait too long to redeem a code, as they typically expire after a certain period.
Only one redemption per code: You can’t redeem the same code more than once, so make sure you’re using it on the correct account.

Common Issues and Solutions

“Code already redeemed” error: This means the code has already been used, either by you or someone else. Try a different code.
“Invalid code” error: Double-check that you entered the code correctly and that it hasn’t expired.
“Account not eligible” error: Ensure that your account meets the requirements for the code. Some codes are only available to players above a certain Adventure Rank.

By following these steps, you should be able to redeem codes in Genshin Impact Mobile without any issues. Happy gaming!